TisChristmas.com
  Home  |  Specials  |  What's New  |  My Account  |  My Wishlist  |  My Basket  
100% secure shopping
about
Product Information

Warranty Info (FAQ's)

What Is Your Warranty on The Trees?
We offer a 10 Year Warranty on our Trees.

TisChristmas.com warrants its trees against manufacturer-only defects in material or workmanship for a period of ten (10) years.

What Is Your Warranty on The Lights?
We offer a 3 Year Warranty on our Lights.

TisChristmas.com warrants its lights against manufacturer-only defects in material or workmanship for a period of three (3) years from the date of purchase

How do I use My Warranty?
If your tree is in need of repair under warranty, please follow these directions:

  1. Email us
    Email us to let us know what the problem is and we will do our best to assist you as soon as possible with a solution. If we are unable to solve the issue by email, go to the next step.

  2. Call us
    Email us to let us know what the problem is and we will do our best to assist you as soon as possible with a solution. If we are unable to solve the issue by email, go to the next step.

If you cannot find what you need to know, please contact us using any of the following ways:

E-Mail: send email to TisChristmas.com
Phone: 800-997-2974 (USA only)
817-696-9595 (From outside the USA)
Fax: 817-696-9598
Hours: 9am-5pm Monday-Friday
(Central Standard Time)
Mail: TisChristmas.com
Adetti Communications Corporation
3200 Curtis Drive, Suite 200
Fort Worth, TX 76116

Or, use this site to send us a message.

Bookmarks
Facebook
Security Guaranty
Shop with ease of mind. Your information is secured with state-of-the-art SSL encryption.
Learn more about Security...
10 Year Warranty
Our 10 year warranty will make sure you will enjoy your tree for a long time.
Check our Warranty...
Did You Know?
News